Data Quadrant Awards 2019
IT Asset Management
SoftwareReviews names Micro Focus Asset Manager, BOSS Solutions, IBM Control Desk, USU VALUEMATION ASSET MANAGEMENT, and CA IT Asset Manager Software as IT Asset Management Data Quadrant Award Winners.
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IT Asset Management
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Micro Focus
Micro Focus Asset Manager
Service Management Automation is the first application suite for IT Service and Asset Management leveraging machine learning and integrated with CMDB and Discovery. Built on the ITOM platform and available through AWS marketplace, SMA includes an engaging user experience, extended mobile support, and a multi-tenant console and grid.
8.4
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
IBM
IBM Control Desk
IBM® Control Desk unified IT asset and service management software provides a common control center for managing business processes for both digital and physical assets. It enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages.
8.2
Composite
Score
Composite
Score
+83
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
USU
USU VALUEMATION ASSET MANAGEMENT
USU is the leading European vendor for IT and Enterprise Service Management software. With its Valuemation suite, USU provides a comprehensive solution for IT asset and software license management that integrates financial/cost data from the ERP system, configuration data from the CMDB and thus intelligently links business and technical information. Valuemation offers maximum ITIL® compliance and preconfigured processes that are easy to customize. The flexible architecture platform ensures ease of expandability and scalability and so investment security.
7.9
Composite
Score
Composite
Score
+81
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
CA Technologies
CA IT Asset Manager Software
Our IT asset management solution determines what you're paying in hardware and software fees to help you optimize your cost structure and reallocate underutilized assets. The software asset management capability helps you plan your software licensing needs so that you can avoid audit-related fines and penalties, unnecessary purchases and overspending.
7.8
Composite
Score
Composite
Score
+79
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
BOSS
BOSS Solutions
Boss IT Asset Management helps you Know exactly how many computers you have, where they are physically located, the configuration, software installed and who is using them.
7.8
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
73%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
BMC Remedy IT Asset Management
Breadth of Features
Micro Focus Asset Manager
Business Value Created
Micro Focus Asset Manager
Ease of Customization
IBM Control Desk
Ease of Data Integration
USU VALUEMATION ASSET MANAGEMENT
Ease of IT Administration
BMC Remedy IT Asset Management
Ease of Implementation
BMC Remedy IT Asset Management
Product Strategy and Rate of Improvement
Micro Focus Asset Manager
Quality of Features
Micro Focus Asset Manager
Usability and Intuitiveness
BMC Remedy IT Asset Management
Vendor Support
BMC Remedy IT Asset Management
Vendor Capability Awards
Availability and Quality of Training
BMC Remedy IT Asset Management
Breadth of Features
Micro Focus Asset Manager
Business Value Created
Micro Focus Asset Manager
Ease of Customization
IBM Control Desk
Ease of Data Integration
USU VALUEMATION ASSET MANAGEMENT
Ease of IT Administration
BMC Remedy IT Asset Management
Ease of Implementation
BMC Remedy IT Asset Management
Product Strategy and Rate of Improvement
Micro Focus Asset Manager
Quality of Features
Micro Focus Asset Manager
Usability and Intuitiveness
BMC Remedy IT Asset Management
Vendor Support
BMC Remedy IT Asset Management
Other Evaluated Vendors
Symantec
Symantec Asset Management Suite
Symantec Asset Management Suite enables organizations to take control, uncover savings, and ensure compliance of IT assets. With an accurate picture of assets throughout their lifecycle, IT can optimize investments, eliminate the purchase of unnecessary software, and avoid penalties and fines due to non-compliance.
7.7
Composite
Score
Composite
Score
+73
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Belarc
Belarc BelManage
BelManage automatically creates an accurate and up-to-date central repository (CMDB), consisting of detailed software, hardware, and security configurations.
7.7
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
77%
Likeliness to
Recommend
Likeliness
to Recommend
Micro Focus International
ZENworks Asset Management
Micro Focus ZENworks® Asset Management (formerly Novell® ZENworks Asset Management) integrates inventory, software usage, and license reconciliation to get the most accurate view of software installations and license compliance available. The combination of hardware, software, and purchasing data provides a complete view of your IT assets, ensuring license compliance and eliminating software overspending.
7.6
Composite
Score
Composite
Score
+76
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
BMC
BMC Remedy IT Asset Management
BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.
7.6
Composite
Score
Composite
Score
+66
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Flexera Software
FlexNet Manager
FlexNet Manager Suite, a comprehensive hardware and software asset management, license compliance and software license optimization solution.
7.5
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
77%
Likeliness to
Recommend
Likeliness
to Recommend
Samanage
Samanage Asset Management
Samanage is a cloud-based IT service desk and asset management platform that reduces your workload and helps you deliver fast, quality service.
7.4
Composite
Score
Composite
Score
+81
Emotional
Footprint
Emotional
Footprint
71%
Likeliness to
Recommend
Likeliness
to Recommend
Ivanti
Ivanti IT Asset Management
Gain complete visibility to maximize the performance and value of your hardware and software assets. There’s no more guesswork on where you stand with your effective license position (ELP). ITAM enables you to know what assets you have, where they are, how they’re used, and how they perform for better decision-making at any stage of an asset’s lifecycle.
7.3
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
73%
Likeliness to
Recommend
Likeliness
to Recommend
ServiceNow
ServiceNow Asset Management
ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.
6.9
Composite
Score
Composite
Score
+59
Emotional
Footprint
Emotional
Footprint
74%
Likeliness to
Recommend
Likeliness
to Recommend
Scalable Software
Scalable Asset Vision
Asset Vision is purpose-built for next-generation IT asset management, including mobile devices, cloud services, virtualization, clustering, and cost optimization. Asset Vision is a suite of products built on a unified, Software as a Service (SaaS) platform. All modules in the suite look and feel identical. Data integration between the modules occurs transparently at the database level.
6.0
Composite
Score
Composite
Score
+51
Emotional
Footprint
Emotional
Footprint
66%
Likeliness to
Recommend
Likeliness
to Recommend
For the full press release, click here. For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
