Data Quadrant Awards 2019

IT Asset Management


Software Reviews names Micro Focus Asset Manager, IBM Control Desk, USU VALUEMATION ASSET MANAGEMENT, CA IT Asset Manager Software, and BOSS Solutions as IT Asset Management Data Quadrant Award Winners.

IT Asset Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The Software Reviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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IT Asset Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Micro Focus

Micro Focus Asset Manager

Service Management Automation is the first application suite for IT Service and Asset Management leveraging machine learning and integrated with CMDB and Discovery. Built on the ITOM platform and available through AWS marketplace, SMA includes an engaging user experience, extended mobile support, and a multi-tenant console and grid.

8.4

Composite Score

Composite
Score

+90

Emotional Footprint

Emotional
Footprint

83%

Likeliness to Recommend

Likeliness
to Recommend

23Reviews
Gold Award 2019

IBM

IBM Control Desk

IBM® Control Desk unified IT asset and service management software provides a common control center for managing business processes for both digital and physical assets. It enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages.

8.2

Composite Score

Composite
Score

+83

Emotional Footprint

Emotional
Footprint

86%

Likeliness to Recommend

Likeliness
to Recommend

78Reviews
Gold Award 2019

USU

USU VALUEMATION ASSET MANAGEMENT

USU is the leading European vendor for IT and Enterprise Service Management software. With its Valuemation suite, USU provides a comprehensive solution for IT asset and software license management that integrates financial/cost data from the ERP system, configuration data from the CMDB and thus intelligently links business and technical information. Valuemation offers maximum ITIL® compliance and preconfigured processes that are easy to customize. The flexible architecture platform ensures ease of expandability and scalability and so investment security.

7.9

Composite Score

Composite
Score

+81

Emotional Footprint

Emotional
Footprint

83%

Likeliness to Recommend

Likeliness
to Recommend

26Reviews
Gold Award 2019

CA Technologies

CA IT Asset Manager Software

Our IT asset management solution determines what you're paying in hardware and software fees to help you optimize your cost structure and reallocate underutilized assets. The software asset management capability helps you plan your software licensing needs so that you can avoid audit-related fines and penalties, unnecessary purchases and overspending.

7.8

Composite Score

Composite
Score

+79

Emotional Footprint

Emotional
Footprint

79%

Likeliness to Recommend

Likeliness
to Recommend

29Reviews
Gold Award 2019

BOSS

BOSS Solutions

Boss IT Asset Management helps you Know exactly how many computers you have, where they are physically located, the configuration, software installed and who is using them.

7.8

Composite Score

Composite
Score

+86

Emotional Footprint

Emotional
Footprint

73%

Likeliness to Recommend

Likeliness
to Recommend

17Reviews
Gold Award 2019

Vendor Capability Awards


Availability and Quality of Training

BMC Remedy IT Asset Management

2019

Breadth of Features

Micro Focus Asset Manager

2019

Business Value Created

Micro Focus Asset Manager