Emotional Footprint Awards 2020
Governance, Risk and Compliance
SoftwareReviews names Onspring GRC Platform, SAP GRC Solutions, and Oracle GRC Management as Governance, Risk and Compliance Emotional Footprint Award Winners.
View Category
Governance, Risk and Compliance
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Onspring Technologies
Onspring GRC Platform
Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.
9.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
SAP
SAP GRC Solutions
Adapt quickly to changes in the economy, technology, and regulations to strengthen your business with software for governance, risk, and compliance (GRC).
8.2
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Oracle
Oracle GRC Management
Only Oracle Fusion Governance, Risk, and Compliance (GRC), a component of the Oracle Fusion Applications suite, provides a complete enterprise GRC platform that gives you the power to discover, manage and enforce.
8.1
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Other Evaluated Vendors
IBM
IBM GRC OpenPages GRC Platform
IBM® OpenPages® GRC Platform is an integrated governance, risk and compliance platform that enables companies to manage risk and regulatory challenges across the enterprise.
8.0
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Dell EMC
EMC RSA Archer GRC
In today’s competitive market, risks are changing dramatically and are increasingly more complex. RSA Archer empowers organizations to manage multiple dimensions of risk on one configurable, integrated platform.
7.9
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Verizon
Verizon GRC Services
Create an effective governance, risk, and compliance (GRC) approach that can help you better comply with security requirements, control risk, and build customer loyalty. And assess, establish, and—most importantly—maintain compliance across your organization, despite complications such as changing and overlapping security regulations and standards, differing interpretations, and a lack of uniformity in compliance efforts.
7.1
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
71
Value Index
VALUE INDEX
MetricStream
MetricStream GRC Platform
MetricStream GRC Platform is the technology infrastructure that modern and digital organizations are relying on to design an integrated GRC architecture that can be embedded into the fabric of the enterprise. Built on cloud-based, open-standard technologies using J2EE and XML architecture, MetricStream GRC Platform enables rapid deployment of GRC Apps that provide a pervasive approach to governance, risk, and compliance.
7.1
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
70
Value Index
VALUE INDEX
ServiceNow
ServiceNow GRC
ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.
6.2
CX Score
CX
Score
+47
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
