Emotional Footprint Awards 2024
Governance, Risk and Compliance
SoftwareReviews names Onspring Governance, Risk & Compliance Suite, Workiva Platform, AuditBoard, ServiceNow GRC, and SAP Governance, Risk, Compliance (GRC), and Cybersecurity as Governance, Risk and Compliance Emotional Footprint Award Winners.
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Governance, Risk and Compliance
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Onspring Technologies LLC
Onspring Governance, Risk & Compliance Suite
Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.
8.9
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
Workiva Inc
Workiva Platform
Control where you need it. Automation where you want it. Transparency through it all.
8.5
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
AuditBoard
AuditBoard
AuditBoard is the leading cloud-based platform transforming audit, risk, ESG, and compliance management. AuditBoard helps your organization elevate audit, risk, and compliance teams with this intelligent, collaborative, connected risk management platform.
7.9
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
ServiceNow
ServiceNow GRC
ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.
7.7
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
SAP
SAP Governance, Risk, Compliance (GRC), and Cybersecurity
Reimagine risk and compliance with integrated, automated, and embedded solutions to protect your business. Gain early and predictive insight into anomalies and potential risks Continuously monitor risks, identities, cyberthreats, and compliance across your mission-critical systems and processes with SAP GRC and cybersecurity solutions.
7.6
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Other Evaluated Vendors
NAVEX Global, Inc
NAVEX IRM
Turn integrated risk management into instant risk management with our latest IRM solution. Stand up your risk management program in weeks instead of months.
7.1
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
OneTrust
OneTrust GRC and Security Assurance Cloud
The global threat landscape continues to evolve each day, bringing new and unexpected risks to people and organizations. The OneTrust GRC and Security Assurance Cloud brings resiliency to your organization and supply chain in the face of continuous cyberthreats, global crises, and natural disasters – so you can operate with confidence.
7.1
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Oracle
Oracle Risk Management
Proactively protect your enterprise to build trust and resilience amid constant change and disruption. Oracle Fusion Cloud Risk Management and Compliance is a security and audit solution that controls user access to your Oracle Cloud ERP financial data, monitors user activity, and makes it easier to meet compliance regulations through automation.
7.0
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
RiskOptics
ZenGRC Platform
ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.
6.8
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Diligent
Diligent GRC Platform
Drive better decision-making, increase transparency and integrate all your GRC data into one enterprise-wide source of truth with the Diligent GRC Platform (formerly Galvanize). Empower leaders to make more informed decisions so your organization can perform better – not just for shareholders, but for employees, stakeholders and your community.
6.6
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
RSA
RSA Archer Insight
Archer Insight is a suite of enterprise-wide risk quantification capabilities designed to deliver risk and business leaders a complete view of enterprise risks to improve resilience and ensure achievement of its strategic goals. The solution provides business leaders with more aggregated view of risks that allows them not only to ensure compliance but ultimately to better protect their business from disruption as well as address risks related to new opportunities.
6.5
CX Score
CX
Score
+65
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
MetricStream
MetricStream ConnectedGRC
MetricStream ConnectedGRC empowers organizations to pursue an integrated approach to GRC and ensure collaboration between risk, compliance, audit, cybersecurity, and sustainability teams. This highly collaborative approach enables businesses to better identify, assess, manage, and mitigate strategic risks, operational and enterprise risks, IT and cyber risks, third-party risks, compliance risks, and environmental, social, and governance (ESG) risks.
5.6
CX Score
CX
Score
+52
Net Emotional Footprint
Net Emotional
Footprint
69
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
