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Emotional Footprint Awards 2023

Project Management - Midmarket


SoftwareReviews names Hive, Scoro, and TeamGantt as Project Management - Midmarket Emotional Footprint Award Winners.


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Project Management - Midmarket

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Scoro

Scoro

Scoro is an all in one business management tool offering end to end management of your clients projects from sales quoting and pipeline, projects planning and finance, task and calendar management that offer real time insight of all aspects of your business with customisable dashboards for KPI and daily management.

9.6

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

93

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
28Reviews

Hive

Hive

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

9.5

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
77Reviews

TeamGantt

TeamGantt

TeamGantt is the refreshing solution that brings project scheduling software online. You can now plan and manage your projects with this super easy to use gantt software.

9.5

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
29Reviews

Other Evaluated Vendors


Accelo

Accelo

Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.

9.3

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 97% Positive
43Reviews

LiquidPlanner

LiquidPlanner

Only LiquidPlanner creates schedules automatically based on project priorities and predicts through dynamic calculations the most likely completion dates of all your projects. Simply prioritize work for your team and get a realistic picture of when it will get done. As priorities shift, you'll instantly see the impact of changes in your business.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

1% Negative 97% Positive
104Reviews

GanttPRO

GanttPRO

Online project management solution based on Gantt charts.Interactive online Gantt chart software for planning and controlling multiple projects at once. Split projects into groups of tasks, subtasks, and milestones. Organize and schedule tasks, set due dates, durations, and dependencies. Create a Gantt chart timeline to set accurate estimates and manage resources wisely.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 97% Positive
60Reviews

Paymo

Paymo

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

9.0

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 93% Positive
24Reviews

Logic Software

Birdview

Birdview PSA is an award-winning professional services automation platform created for fast-growing organizations. It offers a single source of truth for projects, resources and finances. Our flexible solution includes visual project planning, resource planning, beautifully designed reports, best-in-class security and much more. We support 1000+ integrations so your team can use the tools they love best. Customers who use Easy Projects report a 30% decrease in project duration and a 98% completion rate, leading to more projects and profits.

8.8

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

3% Negative 92% Positive
28Reviews

Swit

Swit

Swit is a one-of-a-kind Work OS where Chat and Tasks, the two most frequently used functions, operate in tandem. Single-function platforms result in fragmented workflows where much of the context is lost. Swit redefines productivity by taking both quantitative task performance and qualitative communication input into account. Combine that with the GW and MS365 integrations Swit offers, such as Video conference, Calendar, Gmail, and Drive, and all your collaboration essentials are in one place!

8.7

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

0% Negative 90% Positive
27Reviews

HQLabs GmbH

awork

awork is a joyful work management tool for creative teams. It is enjoyable and easy to use, saving you time and headaches! Developed for collaborative work, you can organize your to-dos in a central hub: in thematic lists, as a Gantt chart in the timeline or in the kanban board grouped by lists or users! With awork we want to support your team in their daily work planning and keep them up to date with automated workflows and smart notifications. With the help of the integrated time recording, you can record your times directly - even via the app or directly from your appointments. awork is not only developed in Germany but also hosted.

8.7

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 92% Positive
32Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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