Browse Research

With 25+ years' experience evaluating, comparing, and recommending software, our expert analysis and verified user data combine for a uniquely trustworthy perspective on enterprise software.

ERP and Supporting Systems

NetSuite Separates AI Access From AI Choice; That Is Worth Attention in Any ERP Evaluation

Every ERP vendor is now promising AI. The real question for a CIO is not whether the ERP has AI features, because they all do, but whether those features lock you into that vendor’s AI platform or let you use tools your organization already has. At SuiteConnect London in March 2026, NetSuite gave a clear answer to that question. This brief explains what they announced, what it means practically, and what to press on before you sign.

ERP and Supporting Systems

ServiceNow Makes Its Bid to Own Enterprise AI Execution

In a world where understanding of the power of AI is still confusing, ServiceNow has excellent messaging on what AI can actually achieve in an enterprise. Through TV ads and ads in the Wall Street Journal, the messaging has been clear: AI can assist and improve efficiency. With their recent announcement (February 2026) of two major launches – Autonomous Workforce and Employee Works – ServiceNow underscores the shift of AI from “answer engines” to “actually finishing the job.” With this announcement their message is clear: the era of AI experiments is over; AI operations at scale have begun. And ServiceNow wants to be the control tower that runs all of it.

ERP and Supporting Systems

Unit4’s Vision for Ambient ERP as the Path to Enterprise Value

Traditional ERP systems have not kept pace with modern constraints on time and budget. Implementations often run far beyond initial plans due to poor organizational change management and low user adoption, primarily driven by a lack of training. This means that even after long and expensive projects, user adoption may still fall short. The result is inconsistent processes and an ERP that fails to provide business benefit.

ERP and Supporting Systems