Software that facilitates enterprise file synchronization and sharing (EFSS) is always key to getting work done, but now, with many businesses operating under the necessity of working from home due to COVID-19, it is more essential than ever. EFSS is one of the core components of productivity platforms (such as Microsoft OneDrive for Business’s role as one of the main storage sites for Microsoft Teams), which also include communication and collaboration tools (such as web conferencing and chat) that are necessary to working remotely. Some EFSS vendors, such as BlackBerry Workspaces, are already part of suites that include web-conferencing features. EFSS vendors that do not include these features natively may provide these capabilities through integrations. For instance, Dropbox continues to expand how it integrates with Zoom: beginning in March 2020, users have been able to save Zoom meeting recordings in Dropbox and begin Zoom meetings in Dropbox, in addition to already being able to present Dropbox files during a Zoom meeting.
This is part of a larger trend of reducing the friction of moving between apps and unifying workplace communications, something that can be accomplished either by best-of-breed productivity platforms that function through integrations or by offerings such as Microsoft Teams that act like a skin on top of Microsoft’s own products (OneDrive for Business, SharePoint, Exchange). A customer’s final decision of which direction to go may come down to budget, as a period of pandemic-exacerbated economic uncertainty looms.
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.
This note outlines Info-Tech’s Three C’s of Enterprise Collaboration framework to help buyers effectively navigate the collaboration software marketspace.
Zoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and is experiencing a surge in usage for its business applications. However, compared to Microsoft’s Office 365 and Google’s G Suite, Zoho still has a long way to go in this marketspace.
Teams is designed for close integration with SharePoint, but the latest Box/Teams integration has organizations wondering if they can use Box instead. This note outlines the extent that this is currently possible and offers some best practices.
Box CEO Aaron Levie recently announced that the company will allow employees to “work from anywhere” until January 2021.
Predictions of a major decline in EFSS vendors have not yet borne out.