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Zscaler, Inc.

Zscaler Zero Trust Exchange

Composite Score

7.9 /10

CX Score

8.1 /10

29 Reviews Write a Review

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What is Zscaler Zero Trust Exchange?

As cyberattacks become more sophisticated and users work from anywhere, the hub-and-spoke networks and perimeter security we once relied on—VPNs and firewalls—fail to provide strong cyber and data protection and deliver poor user experience. Stretching your network like this enables cybercriminals to attack and compromise sensitive data.

Company Details

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Awards & Recognition

Zscaler Zero Trust Exchange won the following awards in the Secure Access Service Edge category

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5 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

8 Top Rated Capabilities

4 Top Rated Features

2025

4 Top Rated Capabilities

4 Top Rated Features

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

6 Top Rated Features

2023

Zscaler Zero Trust Exchange Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Zero Trust Exchange.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Zero Trust Exchange?

5% Negative

4% Neutral

91% Positive

Pros

Reliable
Unique Features
Transparent
Includes Product Enhancements

Feature Ratings

Average 82

Zero Trust

Secure Web Gateway (SWG)

Enablement for Security Teams

Web Application and API Protection (WAAP)

Data Analytics / BI / AI

Network Sandboxes

Cloud Access Security Broker (CASB)

Firewall as a Service (FWaaS)

Viable Alternative VS Traditional MPLS

Remote Browser Isolation (RBI)

SD-WAN

Vendor Capability Ratings

Average 80

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Zscaler Zero Trust Exchange Reviews

Brian A.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Excellent Product. Very easy to use

Likeliness to Recommend

9 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

Zscaler is very easy to use. It runs in the background, and you forget that it's there. It doesn't interfere with anything else that you are doing on your computer.

What is your favorite aspect of this product?

The ease of use. You don't have to even open it up.

What do you dislike most about this product?

There is nothing that I dislike

What recommendations would you give to someone considering this product?

I think that every company should have this product. It helps to provide fast, secure connections between you and your applications.

Pros

Reliable
Performance Enhancing
Trustworthy
Effective Service

Vasim G.

Role: Industry Specific Role
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy, fast, secure and well recommend.

Likeliness to Recommend

10 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

fast and easy connectivity, secure and fast server data transfer. easy to use. specially recommend for remote devices with higher risk of security. most reliable software ever i have used.

What is your favorite aspect of this product?

my favourite aspect about this product is best security features with easy use. most user friendly ever I have used.

What do you dislike most about this product?

sometimes getting errors while authenticating device. not everytime but need to improve.

What recommendations would you give to someone considering this product?

This is the most recommended product to someone by me. best for corporates. best value product I have ever used.

Pros

Helps Innovate
Reliable
Efficient Service
Saves Time

Ashutosh D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Best security provider in the market

Likeliness to Recommend

10 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

it is context beased identity mechanism and it ensures us full security, you just to have internet then you freely connect over cloud systems.

What is your favorite aspect of this product?

easy to connect, updates provided by zscaler always smooth and never faced any issue adter any updation, easy to configure and connect over intranet for the system security.

What do you dislike most about this product?

not many options provided and UI could be enriched, status could be more enriched with graphical data representation.

What recommendations would you give to someone considering this product?

Best security provider in the market, please consider it before others.

Pros

Enables Productivity
Trustworthy
Continually Improving Product
Fair

Zscaler Zero Trust Exchange

What is Zscaler Zero Trust Exchange?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

Zscaler Zero Trust Exchange Ratings

88 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Zscaler Zero Trust Exchange?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Secure Web Gateway (SWG) Protects corporate users and networks from web-based malware, controls employee behavior on the Internet, and helps prevent data loss.

Enablement for Security Teams Enablement for Security to know the layers of protection deployed and not just rely on the carrier to only provide the connection.

Web Application and API Protection (WAAP) Provides protective capabilities that leverage effective web request inspection prior to reaching the API such as Next-Gen WAF, RASP, DDoS etc.

Data Analytics / BI / AI Integration of capability to mine data from incoming sources (SIEM, logs, vulnerability tools, threat databases, etc) in real-time and apply rules.

Network Sandboxes Sandboxes are used to safely execute suspicious code without risking harm to the host device or network.

Cloud Access Security Broker (CASB) Intermediary between an organization's users and one or more cloud services, allowing the enforcement of certain types of security policies in the cloud.

Firewall as a Service (FWaaS) Next-generation firewall capabilities that include web filtering, advanced threat protection, intrusion prevention system, and Domain Name System security.

Viable Alternative VS Traditional MPLS Organizations may want to migrate away from traditional MPLS and leverage a platform to provision convergence and flexibility regarding deployment of security.

Remote Browser Isolation (RBI) Separate your users' web browsing activity from the local network and its infrastructure, preventing browser-based attacks on the network.

SD-WAN Separates the data and control plane from its hardware, virtualizing the network.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Zscaler Zero Trust Exchange Reviews

Brian A.

Excellent Product. Very easy to use

Likeliness to Recommend

Pros

Vasim G.

Easy, fast, secure and well recommend.

Likeliness to Recommend

Pros

Ashutosh D.

Best security provider in the market

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Zero Trust

Secure Web Gateway (SWG)

Enablement for Security Teams

Web Application and API Protection (WAAP)

Data Analytics / BI / AI

Network Sandboxes

Cloud Access Security Broker (CASB)

Firewall as a Service (FWaaS)

Viable Alternative VS Traditional MPLS

Remote Browser Isolation (RBI)

SD-WAN

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization