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Zscaler, Inc.

Zscaler Private Access

Composite Score

7.2 /10

CX Score

7.2 /10

8 Reviews Write a Review

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What is Zscaler Private Access?

Zscaler Private Access is a ZTNA platform, built on the unique Zscaler zero trust architecture. ZPA applies the principles of least privilege to give users secure, direct connections to private applications while eliminating unauthorized access and lateral movement. As a cloud native service, ZPA can be deployed in hours to replace legacy VPNs and remote access tools with a holistic zero trust platform.

Company Details

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Zscaler Private Access Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

85 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Private Access?

13% Negative

0% Neutral

87% Positive

Pros

Respectful
Client Friendly Policies
Transparent
Includes Product Enhancements

Cons

Under Delivered

Feature Ratings

Average 82

User and Entity Behavior Analytics (UEBA)

Remote Application Access

Data Loss Prevention

Privacy and Regulatory Compliance

Application Segmentation

Provisioning Deprovisioning

Advanced Threat Protection

Identity Governance

Access Request Management

Bandwidth Control

Activity Monitoring Alerts

Vendor Capability Ratings

Average 80

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Zscaler Private Access Reviews

Vivekkumar T.

Role: Information Technology
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2025

Zscaler is best trusted and reliable ZTNA solution

Likeliness to Recommend

10 /10

What differentiates Zscaler Private Access from other similar products?

Hybrid architecture, on device inspection, roll out time is high

What is your favorite aspect of this product?

2.0 Tunnel with firewall control functionality

What do you dislike most about this product?

complicated admin portal

What recommendations would you give to someone considering this product?

It has digital experience functionality for cloud application with DLP, firewall and ZPA features.

Pros

Continually Improving Product
Trustworthy
Unique Features
Effective Service

Zscaler Private Access

What is Zscaler Private Access?

Company Details

Need Assistance?

Zscaler Private Access Ratings

90 Likeliness to Recommend

85 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Zscaler Private Access?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

User and Entity Behavior Analytics (UEBA) Providing additional insight to user behavior helps identifying potential security risks.

Remote Application Access Ability of users to securely access company resources without the need to connect to a traditional corporate network.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Privacy and Regulatory Compliance Ability to comply with privacy laws and the securing of personal information and personally identifiable information.

Application Segmentation Ability to segment network resources to a smaller isolated segment to limit the threat within the network.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Advanced Threat Protection Ability to secure organization communication channels and perform TLS/SSL inspection.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Bandwidth Control Prioritizing business applications over personal applications.

Activity Monitoring Alerts Users, applications, devices, and network access patterns can be monitored with rule-based alerts for sensitive data access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Zscaler Private Access Reviews

Vivekkumar T.

Zscaler is best trusted and reliable ZTNA solution

Likeliness to Recommend

Pros

Feature Ratings

User and Entity Behavior Analytics (UEBA)

Remote Application Access

Data Loss Prevention

Privacy and Regulatory Compliance

Application Segmentation

Provisioning Deprovisioning

Advanced Threat Protection

Identity Governance

Access Request Management

Bandwidth Control

Activity Monitoring Alerts

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration