What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Janet A.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2021
Zoom is a nice and user-friendly tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Meetings allows us to have a very secure and smooth communication in our organization. It has helped us to schedule meetings online, share screens, send photos, images etc. Zoom Meetings video and audio quality is really awesome and nice. It allows us to communicate face to face with our customers.
What is your favorite aspect of this product?
With Zoom Meetings, you can easily and quickly share files, photos and images. Again you can send messages instantly and schedule meetings online. Zoom Meetings has a friendly pricing terms which makes it affordable.
What do you dislike most about this product?
I have nothing to dislike about Zoom Meetings. This software is amazing and great. It comfortably meets all my requirements.
What recommendations would you give to someone considering this product?
Zoom Meetings is a super powerful product for communications. I recommend it
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Tafara D.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Great user interface
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The user interface is very easy to work with even on first time the features are easy to interpret.
What is your favorite aspect of this product?
It can support upto 1000 participants. The user interface is very user friendly. It can apply effects during video communications.
What do you dislike most about this product?
It requires an add on for it to support 1000 participants.
What recommendations would you give to someone considering this product?
I would recommend this product to anyone because of how easy it is to use even on first time glance its easy to get what every function stands for.
Pros
- Helps Innovate
- Effective Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Quentin P.
- Role: C-Level
- Industry: Media
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2021
There's a reason Zoom is the leader
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ability to create separate rooms and the way it has been implemented makes this our number one software choice.
What is your favorite aspect of this product?
The sheer simplicity of Zoom is what sold originally, and continues to keep us using it.
What do you dislike most about this product?
There is nothing to dislike about Zoom. It does exactly what it says and has never let us down.
What recommendations would you give to someone considering this product?
Check out all the alternatives first. Make sure you understand what you're getting for your money, then in particular, check what you're not getting. After that just get Zoom anyway. There's a reason they led the world during the pandemic.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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