What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Zoom Review
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Melissa H.
- Role: Operations
- Industry: Technology
- Involvement: Initial Implementation
Submitted Aug 2021
Most friendly user app I've used in a while!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
very user friendly
What is your favorite aspect of this product?
the screensharing option
What do you dislike most about this product?
make it more obvious when someone is on mute and speaking
What recommendations would you give to someone considering this product?
few clicks and your ready to go
Pros
- Saves Time
- Respectful
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
Neeraj S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2021
"Best video conferencing application.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The application's fundamental selling point, basically to the more extensive customer world, is that it offers free, 40-minute telephone calls with up to 100 participants. It's not difficult to use,people needn't bother with a login to get to a meeting,and the interface is generally natural.
What is your favorite aspect of this product?
It is ideal to see individuals and hear individuals for gatherings since a significant number of us don't have the alternative to be face to face at this moment. Zoom has been extremely useful for recording preparing recordings and return to rewatch later. I like the translated part of the recordings also; it is useful for clients who are almost deaf or are more visual in the manner data is taken in. The distant access has been helpful with any IT gives that have emerged or requiring others to take control to clarify or prepare on any things.
What do you dislike most about this product?
At times there are times where Zoom is down or the call slacks, however these cases are uncommon. Moreover, I track down that the work area rendition is a lot simpler to deal with than the portable application. The screen sharing alternative can likewise be a bit difficult to use on occasion. There have been a few worries about security and protection yet contrasted with other competitiors Zoom is truly outstanding in its field. The bundles for further developed forms are a bit expensive, yet the standard rendition is so productive there's no requirement for understudies to buy them.
What recommendations would you give to someone considering this product?
At the point when we contrast the zoom stage and the rivals on the lookout, it unmistakably outstands with its cool elements from where we can get an incredible encounter for instructive and business joint effort use. In this way, it's energetically prescribed to pick the zoom.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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