What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Pierre R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Video chat service.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is virtuous allowing the meeting organizer to create smaller meeting rooms and enable much needed security settings such as a waiting room.
What is your favorite aspect of this product?
I like Zoom works properly on all devices efficiently, be it PC, Mac, mobile or tablet, it allows options such as: such as screen sharing, file sharing, live chat, whiteboard, among others, it also makes it easier for the host to manage the meeting according to your choice, providing many control options.
What do you dislike most about this product?
With Zoom, if you do not purchase a premium account, you will not be able to schedule a meeting of more than 40 minutes.
What recommendations would you give to someone considering this product?
I recommend Zoom to integrate third-party teleconferencing service, to create a personal meeting ID, URL name, and share with participants to schedule meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alyssa W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Great collaboration tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Nice to have everything in one platform without call issues
What is your favorite aspect of this product?
Everything is connected and works seamlessly
What do you dislike most about this product?
Would like gifs as in option in chat! Also defaults to recording calls and not the easiest to figure out how to shut that off.
What recommendations would you give to someone considering this product?
Good tool for internal and external communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aamir A.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Reliable, Easy to use, seemles connectivity.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Everything actually, just has no competition.
What is your favorite aspect of this product?
Seemles connectivity
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Go for it, it's most reliable and easy to use.
Pros
- Respectful
- Generous Negotitation
- Friendly Negotiation
- Security Protects
Please tell us why you think this review should be flagged.
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