What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jay D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Super Amazing Quality call with zoom.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Application sharing with other this feature is different from any other similar product
What is your favorite aspect of this product?
Quality of videos and audio call is best and even we can do instant messaging with it.
What do you dislike most about this product?
I don't have any dislike for zoom
What recommendations would you give to someone considering this product?
Yes, Reliable, save time and work for every types of business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dennis W.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
Zoom has always worked for my meeting needs.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Stability and popularity. On one hand, Zoom is stable and works very well, not minding the number of meeting participants. Likewise , it is probably the most popular video meeting program globally ad this often means not bothering about the need to spend extra time, teaching would-be meeting participants how to use the meeting software.
What is your favorite aspect of this product?
This obviously has to be its capability on mobile devices. I am able to have smooth meeting experiences from my mobile devices, quite similar to what I am used to on the Zoom native application for desktop.
What do you dislike most about this product?
I have had to really dislike nothing about my Zoom experience. It’s been a reliable , productive experience most times.
What recommendations would you give to someone considering this product?
I think Zoom is amongst the most popular meeting software, for a reason.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Carl G.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2022
Gold Standard for Virtual Instructor Lead Training
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is fast to pick up, easy to customize, runs well in both apps and in browser, as well as now integrating outside apps for an enhanced experience. They are also always updating their security methods/settings/protocol
What is your favorite aspect of this product?
Easy of use and ability to teach other the platform, easy integration, amazing screen share, and super easy to integrate into workflow. I have most of my client training focused as zoom deliveries, it's been the most reliable platform for people outside of a system to work with companies buying from other service providers.
What do you dislike most about this product?
Some companies rely on old history of 'zoom bombing' to give unreliable guidance on the lack of security for zoom, they've fixed these issues.
What recommendations would you give to someone considering this product?
Super easy to start up, great training available, and pretty price cconcious.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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