What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Kashif A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Easy of use, stable voice and video, innovative
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Breakout rooms
What is your favorite aspect of this product?
User interface and ease of use Stable video qualify Swift shift of video qualify if internet link is slow
What do you dislike most about this product?
Nothing honestly
What recommendations would you give to someone considering this product?
Keep innovating
Pros
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
- Saves Time
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Victor A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Easy to use but lacks improvement
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Pricing Functionality
What is your favorite aspect of this product?
Virtual backgrounds File sharing
What do you dislike most about this product?
Lack of significant upgrades
What recommendations would you give to someone considering this product?
Easy to use Cheap (depending on business size)
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Federico M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Amazing tools for meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
the ability to share the screen and be able to manage it remotely, as well as the ability to set call settings to your liking
What is your favorite aspect of this product?
Possibility to correctly manage the resources of your device (RAM, bandwidth) Screen share control is awesome
What do you dislike most about this product?
The 40 mins cap for the free tier can be improved, limiting the users in other way. Some bug on the screen share function
What recommendations would you give to someone considering this product?
Try the free tier (limited to 40 minutes) to try the tool and some test calls. In this way you can also evaluate whether the required resources are sufficient for your device
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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