What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Joshua A.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Greatest Of All Time Video Conferencing Platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Continuous improvement and regular features updates.High popularity.Screen sharing feature of Zoom works excellently.Zoom delivers HD video meetings.
What is your favorite aspect of this product?
Zoom streamlines business communication through audio and video calling thus saving time and effort.Zoom enables real-time chat with instant messages.Meeting recording feature of Zoom is perfect.Ability to share files.
What do you dislike most about this product?
Conducting HD video meetings highly depends on internet stability and speed.
What recommendations would you give to someone considering this product?
They should take video conferencing and online meeting to new heights with Zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Areeb A.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Outstanding product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The interface is user friendly and call recording is very convenient.
What is your favorite aspect of this product?
The breakout room feature is amazing whereas participants can be divided into smaller focus groups.
What do you dislike most about this product?
The internet bandwidth required is often quite high.
What recommendations would you give to someone considering this product?
This is a great product for individuals in remote and work-from-home setup. Please go ahead with it without any hesitation.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
Kaoushik R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Grea product for a big org!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Stable and secure. More number of people on a single call
What is your favorite aspect of this product?
Stability of the software is great even for lengthy calls or webinars
What do you dislike most about this product?
UI and UX and integrations
What recommendations would you give to someone considering this product?
Go for it if org has a lot of employees
Pros
- Friendly Negotiation
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
