What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
ARCHITA C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
My heart goes ZOOM
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows a lot of users to connect together and it is very user friendly.
What is your favorite aspect of this product?
If there is one video conferencing tool that has saved my time and helped me do meetings, its Zoom. I extensively use for client calls, team meetings, presentations, etc
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
You must definitely use Zoom if you need to address a lot of users, discuss ideas with a team or to have client calls
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Muhammad F.
- Role: Finance
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2022
Virtual Meeting application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The noise cancelling feature is quite good and differentiate it from other available applications.
What is your favorite aspect of this product?
Its the simplest app that anyone can use it and need no training. It proved to be life saver during pandamic.
What do you dislike most about this product?
Since its a heavier app it drains battery and the mobile data which is not the case in other available options.
What recommendations would you give to someone considering this product?
I would say its a good application overall you can opt it for meeting and video conferencing or conducting virtual classes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Victoria L.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Perfect for educators who teach online classes!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows for more screen share capabilities than Adobe Connect and users tend to have fewer connectivity issues with the program.
What is your favorite aspect of this product?
I like how one can easily share their screen with a click of a button.
What do you dislike most about this product?
Some features can be confusing if one is new to the software, for example, setting "breakrooms
What recommendations would you give to someone considering this product?
I would recommend that they use it for a video conferencing software as in my opinion, it is the best one out there.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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