What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Harshil G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Best you can get
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's smooth and minimal UI.
What is your favorite aspect of this product?
The noise suppression is really good.
What do you dislike most about this product?
It doesn't have AI transcribing
What recommendations would you give to someone considering this product?
Easy to use and worth the purchase.
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Harsh M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Your ideal web conferencing and meeting tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom seems lightweight in usage as compared to other video and audio conferencing products such as teams and webex.
What is your favorite aspect of this product?
Screensharing and whiteboard, along with a crystal view of participants and their audio/video status seems very intuitive to understand
What do you dislike most about this product?
The controls in the control panel or bar, vary as per how the meeting is scheduled, so due to this frequently habituated user lose a track of buttons and controls.
What recommendations would you give to someone considering this product?
Showing up all ideal controls would help a user understand and have a better understanding of the navigation, where the disabled parts of controls may be grayed out or simply disabled. That way a user would always have a same consistent view of buttons and controls
Pros
- Performance Enhancing
- Inspires Innovation
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Ranjeet K.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
A tool with multi functionalities
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Well zoom has wide range to features which other competitors fails to provide like breakout rooms, screen share with remote control and unique background filters.
What is your favorite aspect of this product?
My favorite feature of zoom is that it has breakout room which assists in doing HR training sessions user friendly interface and astonishing video, and audio quality in conference calls.
What do you dislike most about this product?
It lags occasionally when the number of participants is large and sometimes even app crashes.
What recommendations would you give to someone considering this product?
I highly recommend this video conferencing tool to everyone.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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