What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Taran I.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2022
Efficient and sufficient
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use and quality stability
What is your favorite aspect of this product?
Data usage
What do you dislike most about this product?
Call time limit
What recommendations would you give to someone considering this product?
9/10 product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Han V.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Easy to use but a bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use, very flexible
What is your favorite aspect of this product?
user-friendly, very flexible
What do you dislike most about this product?
nothing honestly
What recommendations would you give to someone considering this product?
its really useful
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Andrea L.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Oct 2022
Easy Peasy Meeting and Webinar Navigating
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
To say that zoom has changed the world would be an understatement. Zoom calls are used for daily team meetings, and virtual conferences occur once or twice a month. There are occasions when we use Zoom calls for interviews (usually for more specialized roles). Finally, I have to remark that, as of this writing, no other product compares favorably to Zoom.
What is your favorite aspect of this product?
When it comes to holding meetings and hosting webinars, Zoom appears to be years ahead of the competition. During meetings, users of Zoom Rooms have a wide variety of options for screen layout and camera control. With Zoom, it's easy to share content wirelessly.
What do you dislike most about this product?
The administration portal might be used to more easily manage some of the security settings that are currently only accessible via the software's program flags. If it's at all feasible, video quality should be raised.
What recommendations would you give to someone considering this product?
Using Zoom is a breeze because of how intuitive it is. Companies are just now beginning to appreciate how much of a game changer Zoom has become in the business world. Imagine how much more expensive it would have been to hold meetings in the past, what with all the time and money spent commuting to and reserving meeting spaces.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
