What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sally H.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
It accommodates all our business needs.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It offers vast services that accommodate our business, such as chat, webinars, collaboration, video and audio conferencing. In addition, It can be used in the mobile or desktop app.
What is your favorite aspect of this product?
I love that it integrates seamlessly with Google Calendar Support, because it helps me to keep track of my daily activities and the next online conference. Moreover, during online meetings I can record videos and save chat.
What do you dislike most about this product?
Comments cannot be when posted, so inappropriate comments and comments sent by mistake cannot be deleted. Other than that it has been very efficient.
What recommendations would you give to someone considering this product?
They offer a free version which is limited to 40 minutes, it is easy to use hence the do not need technical support.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Aditya K.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2022
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its ability to host 500 participants at a single time is definitely too good
What is your favorite aspect of this product?
After pandemic zoom has literally become an integral part of the organization. It's a fantastic method for me to network professionally and meet new people. Technology for screen sharing is pretty great.
What do you dislike most about this product?
I believe that older users had difficulty adjusting to Zoom and comprehending the mute button and other features. The host, on the other hand, possesses abilities and privileges that enhance the productivity of meetings.
What recommendations would you give to someone considering this product?
Any required group meetings will be held. Zoom is a fantastic alternative; I've used it for both personal and commercial projects, and the platform has performed admirably each time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Eli B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Zoom, Communicate with ease.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
When hosting a meeting on zoom, I just send a link to join to all the members I need either by email or any other social platform like WhatsApp. So the participants just click the link and in put the meeting ID and join the session.
What is your favorite aspect of this product?
Zoom is efficient on all devices and the quality of its features doesn't depreciate because you are using the mobile app. We are able to hold well organized meetings and trainings using the platform.
What do you dislike most about this product?
A meeting n the free version can only last for a maximum of 40 minutes. This is great for short session .S o if you hold long meeting you definetely need to upgrade to premium. Also during a meeting when you get a phone call the sound automatically goes to zero even if you don pick the call.
What recommendations would you give to someone considering this product?
Zoom is one of our three video conferencing tools we use at our company and I can say it does a fantastic Job.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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