What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jon S.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Dec 2022
Zoom is the new Conference Room
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Their breadth of features
What is your favorite aspect of this product?
That EVERYONE has it and knows how to use it nation wide
What do you dislike most about this product?
opens a web browser when I join a call, even though I have the APP
What recommendations would you give to someone considering this product?
Choose the best! It's Zoom!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Joshua F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Best communication tool out there in the market.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
For me, the simplest feature is smart communication. Simply produce a gathering link and share it through any social media platform and stay connected. The audio/video quality is superb. Video conferences on mobile gave superb results. Not just for business purposes, however, you’ll conjointly use zoom to attach with your loved ones.
What is your favorite aspect of this product?
I like Zoom for multiple reasons and use case scenarios. I used it an oversized range of times after I was learning for my bachelor’s degree in computer science. I had a really busy schedule since I was working and competing and managing different projects on the side. Zoom was a very useful tool for my educational and skilled progress as I could set up conferences with classmates, colleagues, and even some professors whenever I was required to do so.
What do you dislike most about this product?
The drawback of zoom I might say is that there are a lot of competitors out there. Some competitors don’t seem to be even working to be future Zoom, they just have similar capabilities as Zoom but provide a lot of different things (ex. Discord, teams, Slack).
What recommendations would you give to someone considering this product?
It’s so universal, either at work or personal usage, it works across devices. No need to guarantee right licenses are obtained too to even use them like competitors. Quick, easy controls too with a lot of advanced choices if desired.
Pros
- Trustworthy
- Efficient Service
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akash R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Excellent meeting and communication tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's ability to connect people from all over the world is what I liked it the most. Additionally, it is compatible with all platforms, including Android, iOS, Windows, Linux, and macOS. Zoom offers a variety of sharing options, including the ability to share a single window, tab, or even the entire screen.
What is your favorite aspect of this product?
The greatest feature of Zoom is that there is no maximum number of attendees. You can also join a meeting with a few clicks.
What do you dislike most about this product?
Normally it works flawlessly, but occasionally I experienced lag and it also prompts me to choose an audio output every time I join a Zoom meeting, which is a little disappointing.
What recommendations would you give to someone considering this product?
Perhaps make it more user-friendly by opening the app by default rather than requiring me to do so each time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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