What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jacob S.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted Apr 2023
Good product overall
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Just the UI would be different
What is your favorite aspect of this product?
Great capcaity of viewers.
What do you dislike most about this product?
Zoom may sometiems lag but this may depend on internet connection
What recommendations would you give to someone considering this product?
Have a steady connection, and get to work simple
Pros
- Efficient Service
- Trustworthy
- Respectful
- Security Protects
Cons
- Wastes Time
Please tell us why you think this review should be flagged.
Andes A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2023
" Zoom Has all Under one Room "
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
• Reliability in capturing all target audience in one page. • Unlimited file sharing . • Beautiful JavaScript visual editing.
What is your favorite aspect of this product?
Quality support of full HD VCs, BIMs and VoIP native calls.
What do you dislike most about this product?
Nothing since it meets all we expected during implantation.
What recommendations would you give to someone considering this product?
I just urge all to implement it since it meets all under one room
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Samantha S.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2023
Zoom is THE best video conference platform!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides unique capabilities like breakout rooms to help facilitate productive conversations.
What is your favorite aspect of this product?
I love how easy to use and intuitive Zoom is, no matter what I am using it for.
What do you dislike most about this product?
There isn't anything I can think of that I truly dislike.
What recommendations would you give to someone considering this product?
Forget the other video conference software options, they won't get the job done like Zoom.
Pros
- Caring
- Fair
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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