What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Carlos Alberto P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2023
The best meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The versatility of zoom, the power with which it allows establishing connections and how the visualization is clear, in addition to scalability, the possibility of sharing tools according to the needs of the work team are great.
What is your favorite aspect of this product?
The scope of the application is excellent, the possibility of using additional tools to improve the user experience, the robustness of the application and the ability to adapt it to the needs, the scalability of the solution
What do you dislike most about this product?
There is little or nothing negative that can be said about zoom, it really is an intuitive application, which adapts to what is required for someone with little or a lot of knowledge, so the only thing that can be denoted is the amount of resources used by it. application in the aspect of network use
What recommendations would you give to someone considering this product?
Do not hesitate in its implementation, the change that it will bring to your company's communications is really impressive, after the pandemic caused by covid 19, zoom was an essential tool in the development of functions for IT companies
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anantha S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Video quality and team collaboration became easy after this application came into picture.
What is your favorite aspect of this product?
Breakout session and file sharing became easy.
What do you dislike most about this product?
All the features are really good, so no dislike.
What recommendations would you give to someone considering this product?
Teams can easily connect using zoom which reduces time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Deepak j.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
It is the best
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom makes it easy to set up and track I am loving the zoom intergarations and partnership that it has come up with lately
What is your favorite aspect of this product?
The app is available across all platforms and devices
What do you dislike most about this product?
Totally nothing I have nothing to dislike about zoom it is working good for me and my colleagues
What recommendations would you give to someone considering this product?
It is user friendly It is cost effective It has great support team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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