What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rabeeya K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Amazing application with superb features!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Most of its features such as web conferencing, screen sharing and whiteboard tools can be availed without a premium subscription, so its a win win situation for the user. Also, it's extremely user friendly and does not have any complex UI.
What is your favorite aspect of this product?
User friendliness - you can rely on this app for the convenience it offers
What do you dislike most about this product?
Sometimes the app/calls crashes midway so that can be a little frustrating at times
What recommendations would you give to someone considering this product?
Hands down, one of the most amazing and reliable apps for your vendor/client management. It has all the right features with amazing quality and consistency. Streamlines your work and helps you in maintaining coordination with your partners. You can try its free features such as whiteboard before proceeding to the subscription.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Kanwal A.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Great product, ease of use!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use and features
What is your favorite aspect of this product?
Simple and efficient
What do you dislike most about this product?
Sometimes crashes randomly
What recommendations would you give to someone considering this product?
Get it! It will make your life easy
Pros
- Enables Productivity
- Unique Features
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Tahir A.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2023
Easy to use but can improve their features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I believe the quality and stability of video and voice makes it a bit superior over Teams or Skype
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
The fact that if we miss a call it doesn’t tell you who the call was from is very annoying
What recommendations would you give to someone considering this product?
Make an informed decision by comparing the features between zoom and other similar softwares in the market
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
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