What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Lauren B.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2023
Good tool to use in online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I use it for both lab meetings and video conferencing with remote attendees. Sharing the screen and seeing the participant while instructing them to cover their own camera is a great feature.
What is your favorite aspect of this product?
To keep track of my research appointments, I've found an effective online calendaring service. For my purposes of running interactive online meetings, the ability to share and browse my screen while simultaneously monitoring the participant's video is ideal. It's also great for our weekly lab sessions, where we can all get together and examine the same paper figures or data analysis scripts.
What do you dislike most about this product?
When I try to record a video with someone and lock their video, the view in the speaker's window keeps switching between the two views. Having the subject constantly record themselves would require leaving the movies stacked, but showing them to them would be a major distraction that would undermine my research.
What recommendations would you give to someone considering this product?
Because of its extensive availability and user-friendliness, just basic instructions are required to get someone signed up and using it. Because it works in people's browsers, we don't have to bother them with software downloads before they can take part in our studies.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Joe V.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2023
Superb Communication Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Exceptional video and audio quality.
What is your favorite aspect of this product?
Optimized settings based on your network quality.
What do you dislike most about this product?
No dislike I can think of.
What recommendations would you give to someone considering this product?
Reliable and convenient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Natasha M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
Number One Tool for Virtual Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Possession of an outstanding HD video and audio along with a secure and reliable file sharing capabilities across a variety of systems and devices.
What is your favorite aspect of this product?
I like the convenience of accessing my dashboard from any device (internet enabled) and the fact that I don't have to install the app to create or join meetings, I can access it directly via browser.
What do you dislike most about this product?
Some time back I used the free plan and meetings would automatically terminate after 40 minutes. I feel that's not quite enough time for new users to test it out before upgrading to premium versions.
What recommendations would you give to someone considering this product?
If you work remotely, Zoom is a must have. It has numerous features to support virtual meetings and enhance team collaboration and communication. My suggestion to new users is to give it a try, it doesn't disappoint.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
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