What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
TyRell V.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2023
Zoom is very easy to use. User friendly!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is faster and allows a unique link to be sent that only the participant can use. You can use audio or video and only need wifi signal.
What is your favorite aspect of this product?
I like the simplicity of zoom and how I can click one link and my meeting be joined.
What do you dislike most about this product?
I dislike that at times the event links can go corrupt and won’t open. Then you have to go and access the email or event notification that was sent. Sometimes it can freeze up.
What recommendations would you give to someone considering this product?
If you do not know how to use zoom, I would go to YouTube and watch tutorials to learn.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
Abhishek G.
- Role: Public Sector
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
All the features in zoom application are outstandi
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I really like the quality of the video while sharing its screen.
What is your favorite aspect of this product?
After using it, I found that I use this application often through work from home and through this application I find all the features like file sharing, audio calling, video calling very wonderful.
What do you dislike most about this product?
To be honest, I have not seen anything in this application yet that would make me dislike this application.
What recommendations would you give to someone considering this product?
I want to give this application 10 marks out of 10 and at the same time I would also recommend to the public to use this application as much as possible because it is easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jenny H.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2023
Works beautifully!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's super simple to use to schedule calls and meetings. It's very intuitive to navigate through as well.
What is your favorite aspect of this product?
How streamlined the experience is. I've never had any issues with it.
What do you dislike most about this product?
The only thing I would say I dislike is that I wished it updated by itself instead of updating right before I hop on a call.
What recommendations would you give to someone considering this product?
Would highly recommend if your company has meetings often that are over 40 minutes long (I think this is the max for free accounts).
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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