What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Akarsh A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
It was very wonderful that AI also available now
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Now zoom is very different from other beacause the summary filed is also added and apart from this AI Summary also available which was the best part i ever see .
What is your favorite aspect of this product?
We share full HD and live screen with a minimum amount of internet required. I like zoom for daily calls we have to set only one URL and use as many years.
What do you dislike most about this product?
Nothing was dislike as a MNC or product based company or any employee we have to communicate in different countries it was very easy with zoom
What recommendations would you give to someone considering this product?
Yes i recommendation to everyone in the IT industry to use this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jarrard N.
- Role: Public Sector
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2023
Excellent for client engagement
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It allows for screen sharing of tabs or the screen and also allows for conference video calls
What is your favorite aspect of this product?
It allows me to communicate with different stakeholders internally and externally. It can provide a meeting id for others to use to join.
What do you dislike most about this product?
Nothing, it's perfect for me
What recommendations would you give to someone considering this product?
It's brilliant, if you want to increase communication within and outside your company, choose this product. It's perfect for presentations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anthony E.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2023
Impressive communication options
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Interface is user-friendly even for a lay-man. The compatibility is great and so is the pricing
What is your favorite aspect of this product?
The video and audio quality are consistently excellent and I must say it has exceeded my expectations in many ways
What do you dislike most about this product?
It is actually user friendly but there are too many control buttons and if you lose track, you will end up getting confused
What recommendations would you give to someone considering this product?
Single platform for meetings, phone, webinars and chat to support modern communications for a dispersed team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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