What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Nov 2023
fantastic product. Great for screensharing
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Cons
- Less Fair
- Under Delivered
- Less Transparent
Please tell us why you think this review should be flagged.
ADAM A.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Nov 2023
The most reliable video conferencing experience
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Having used both Zoom & Microsoft Teams, Zoom is the preference for our important team meetings with large groups due to its functionality & reliabiltiy
What is your favorite aspect of this product?
The connection reliability, quality of video & audio exceeds competitors. The gamification of meetings using Kahoot is also a great integration, allowing you to run polls & quizzes.
What do you dislike most about this product?
The lobby & single sign on (SSO) experience can cause meetings delays as it is not streamlined
What recommendations would you give to someone considering this product?
The most reliable, secure video conferencing experience for business meetings.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
YuvaTheja E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Super-fast Video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is fast and has an intuitive interface and its flexibility to integrate with other applications like outlook calendar. Also, it is user friendly and at the same time very secure compared to other video conferencing applications on the market.
What is your favorite aspect of this product?
Multi participant video conferencing and ability to choose different filters with video overlay.
What do you dislike most about this product?
Not sure if I only get these issues but often, we I click on Zoom link it goes to browser and just freezes over there without opening the Zoom desktop application to start meeting. If I click on the link for second time it does open up. It is just a minor thing, but I think it's a bug they can fix in next updates.
What recommendations would you give to someone considering this product?
I definitely recommend it for its functionalities but also, it's a proven leader in Video conferencing in the market. So, one can choose it without a second thought.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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