What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Merryl N.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Dec 2023
Fantastic product
Likeliness to Recommend
What is your favorite aspect of this product?
Zoom is simple, reliable and innovative platform lets you meet across desktop, mobile and conference rooms.
What do you dislike most about this product?
I love everything about Zoom
What recommendations would you give to someone considering this product?
Anyone can use Zoom it's very efficient and easy to use. A very good product mafe for anyone at anytime.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rajesh N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Easy to use with friendly UI
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has break out rooms where people can wait and join until admin authorizes which distinguishes from other platforms
What is your favorite aspect of this product?
Zoom meeting can accommodate a large number of people in online meetings which is my favourite aspect.
What do you dislike most about this product?
One disadvantage of Zoom is that it depends on a stable internet connection frequent connectivity issues can disrupt meetings.
What recommendations would you give to someone considering this product?
If you are expecting longer meetings take into account the abilities and limitations of the selected plan to prevent scheduling conflicts.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Satyam K.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Best in market, works best with low bandwidth nw
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Works best in low bandwidth network, easy to integrate with other tools like outlook, teams. Easy to setup calls in fewer clicks than ever.
What is your favorite aspect of this product?
easy to use UI
What do you dislike most about this product?
It takes that few seconds of time to connect to zoom bridge
What recommendations would you give to someone considering this product?
Meeting controls on top are sometimes irritating during screen sharing, find some solution so that meeting controls automatically disappear in corner during screen sharing and reappear as soon as mouse control goes in corner.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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