What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Velamala v.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Strong Foundation and Virtual Collaboratin tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
A seamless user experience is offered by its breakout rooms, virtual backdrops, and ease of scheduling and joining meetings.
What is your favorite aspect of this product?
The easiest way to schedule and join meetings is with Zoom's intuitive interface, which is my favorite feature.
What do you dislike most about this product?
one disadvantage of Zoom is the possibility of security and privacy issues.
What recommendations would you give to someone considering this product?
I suggest anyone thinking about Zoom to make the most of its intuitive interface and investigate functions like virtual backdrops and breakout rooms to improve the dynamics of meetings.
Pros
- Reliable
- Trustworthy
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Sujith B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Excellent Product in the market with benefits
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
stands out from its competitors by its user-friendly interface, high-quality video and audio, versatile features like breakout rooms
What is your favorite aspect of this product?
adaptability and user-friendly interface
What do you dislike most about this product?
Zoom's potential security concerns, occasional technical glitches
What recommendations would you give to someone considering this product?
recommend exploring Zoom's various features through its free version to see suitability.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Unique Features
Please tell us why you think this review should be flagged.
Mika Y.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
Just one of video conferencing platforms
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There are many video conferencing platforms available, and Zoom is just one of them. Although Zoom became very popular during the covid-19 pandemic, I personally don't see any unique features and values in Zoom.
What is your favorite aspect of this product?
It works as expected. No problems during video conferencing.
What do you dislike most about this product?
No unique features or enhancements.
What recommendations would you give to someone considering this product?
If your organization needs just a video conferencing platform, Zoom would work. You may compare with other similar products before purchasing.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Helps Innovate
Cons
- Slower Product Innovation
- Commodity Features
- Less Inspiring
Please tell us why you think this review should be flagged.
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