What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Obaidul R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Heading on Right Direction
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
No comparability limitations,accessible in all timezones and much advanced information security
What is your favorite aspect of this product?
Clear audio and high quality HD videos
What do you dislike most about this product?
No complaints at all
What recommendations would you give to someone considering this product?
All effectiveness in communication is achieved through this platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Trisha G.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic product! Prefer over others!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use. Cost. Easily update/downgrade account. Features.
What is your favorite aspect of this product?
Ease of use and reliability.
What do you dislike most about this product?
Can not think on one negative.
What recommendations would you give to someone considering this product?
Start with the free trail. Great video communications platform!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rachel S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Amazing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's the perfect tool for the meeting with external client and the meeting with a lot of people.
What is your favorite aspect of this product?
I regularly organize remote training sessions with Zoom and I really appreciate the whiteboard sharing feature to add annotations. This feature allows me to do the exercises collaboratively.
What do you dislike most about this product?
I have nothing that I dislike
What recommendations would you give to someone considering this product?
Don't hesitate it's a great product for any organization!
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Over Delivered
Please tell us why you think this review should be flagged.
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