What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Janie N.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2025
Live Meeting Made A Walkover.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is simple, lightweight, and doesn’t require complex installations, unlike Zoho meeting or Microsoft Teams, which can feel bloated for smaller meetings.
What is your favorite aspect of this product?
Zoom is intuitive and easy to use, with a minimal learning curve, making it accessible to users of varying technical expertise is my most wanted aspect of this product.
What do you dislike most about this product?
My dislike about Zoom is that is connected with the absence of breakout room option. If the training sessions include many participants, there is a possibility of dividing the participants into groups for the purpose of discussion or practice.
What recommendations would you give to someone considering this product?
Perfect for video conferencing go for it.
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Fajes T.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted May 2025
Easy connect and data friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to connect and data-friendly.
What is your favorite aspect of this product?
good video resolution
What do you dislike most about this product?
Non for now
What recommendations would you give to someone considering this product?
Reliable App
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shubham C.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2025
Reliable & user friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's reliable and user friendly for audio/ video calls and it's AI generated call summary and whiteboard feature stand it's out from others.
What is your favorite aspect of this product?
Ease of use, AI generated summary for call and it's audio and video quality even in the low bandwidth network are my favorites.
What do you dislike most about this product?
I dislike mostly the limited customization and feels rigid in some features compare to it's competitor.
What recommendations would you give to someone considering this product?
I'll recommend to the org specially for hosting the webinar, it's phone integration feature and not just for the video/ audio calls.
Pros
- Unique Features
- Saves Time
- Transparent
- Continually Improving Product
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
