What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Anshul S.
- Role: Student Academic
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2024
"Great Platform with Room for Feature Enhancement"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out with its user-friendly interface, reliable video quality, robust security features, and extensive integrations. Its breakout rooms, advanced meeting management, and innovative features like real-time transcription and virtual backgrounds further set it apart.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its seamless and reliable video conferencing experience.
What do you dislike most about this product?
I dislike Zoom's occasional connectivity issues and limited free meeting duration.
What recommendations would you give to someone considering this product?
I recommend Zoom for its ease of use, strong video quality, and extensive features. However, consider your meeting duration needs and budget for potential upgrades.
Pros
- Over Delivered
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Unnati c.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Superb Product with lots of features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The most amazing part about this product is its features which makes it a unique from other products as webinars in arranging virtual meetings is a user friendly not much expertise rquired.
What is your favorite aspect of this product?
The most and best part i like in it is its robust interactive like Q & A and it will be helpful for smaller number of participants and lager number as well without a lag.
What do you dislike most about this product?
The pricing or acces to premium features are limited apart from that its good to go.
What recommendations would you give to someone considering this product?
Its a best product with a lot of features apart from any other products.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Chandrika S.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2024
Don't think, just go for it
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Well, I find Zoom better if your need to communicate with outside stakeholders because most of the people have Zoom at their phones or laptops.
What is your favorite aspect of this product?
Zoom has high end safely
What do you dislike most about this product?
Interoperability service users are prohibited from joining
What recommendations would you give to someone considering this product?
Give it a go, if you are a large or small organization and want a high school nd secured interface zoom is your software.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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