What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Komal K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Fantastic platform to do meetings easily.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is better than others because it user interface is good and it's helpful unique features help in meeting.
What is your favorite aspect of this product?
Zoom made fast meetings from anywhere, easy connection, fast screen sharing and nice video quality.
What do you dislike most about this product?
Zoom is perfect for me, no dislike in my opinion.
What recommendations would you give to someone considering this product?
I recommend zoom for anyone to do meetings easily with Fantastic features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Evan A.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
Great Product, horrible policies
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We all know video conferencing has become essential in today's world, and construction is no different. Zoom excels at facilitating our virtual meetings
What is your favorite aspect of this product?
Zoom's screen sharing capabilities are fantastic. Being able to share plans, drawings, and even live video streams from the construction site fosters better collaboration and problem-solving, regardless of location.
What do you dislike most about this product?
The recently updated policies use our videos to train ai. Not cool.
What recommendations would you give to someone considering this product?
Zoom is a powerful tool for bridging communication gaps. Use it for project meetings, client consultations, and even training sessions
Pros
- Continually Improving Product
- Reliable
- Acts with Integrity
- Transparent
Please tell us why you think this review should be flagged.
Tanya G.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Great for Collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Hosts can create polls in advance or during a meeting. They can set up multiple-choice questions with customizable answer options.
What is your favorite aspect of this product?
One of my favourite aspects of Zoom is its user-friendly interface and the reliability of its video and audio quality. It makes starting and joining meetings effortless, ensuring clear communication even in large group settings.
What do you dislike most about this product?
I think it could be the complexity of managing settings and permissions, especially for larger organizations or meetings with diverse participant roles.
What recommendations would you give to someone considering this product?
Familiarize yourself with Zoom's interface and features like virtual backgrounds, polling, and breakout rooms to leverage them effectively during meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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