What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mattew P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2020
Excellent platform for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a high position in the current market and one of the reasons is mainly due to the ability to users that can be had in a session and not only that, but its tools allow to provide participation to its members, another point key is intuitive and allows both new users who do not yet know the platform integrate without any inconvenience.
What is your favorite aspect of this product?
At the level of performance and quality, it offers a very simple, comfortable and intuitive service, which is why various users from various areas or disciplines can participate no inconvenience. Zoom I have applied it for the creation of rooms where they are discussed aspects related to projects that are being developed, through this application There have been various discussions which allow to improve aspects at the project level, resolve errors in the code and implement new ideas. Zoom has many advantages and one of They are that it offers a very comfortable interface for the user.
What do you dislike most about this product?
Zoom can be considered a product that until now in the company and during meetings has had no problem, which is very good since it is characterized by offering the best to its existing and future customers who can select their services as a solution for your business or a company in particular.
What recommendations would you give to someone considering this product?
Zoom is a service that has the particularity of providing massive access to different people, currently it is fulfilling an important role not only internally within of organizations but offers the particularity that will allow to bring people through conferences either for present a business or product idea. At the business level has been a great solution because it facilitates access to all hierarchical levels of the organization, this in the aspect that in various areas of the operations of the company use it to establish remote communication between clients and also staff from other locations.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Abdul (Alex) H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2020
Fantastic product easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This is great product becasue this is cheap and every one has access to this,
What is your favorite aspect of this product?
functionaility of this product, Using from cell phone and Laptop
What do you dislike most about this product?
Nothing, Infront of me this is perfect product
What recommendations would you give to someone considering this product?
Go for it, best product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aaron W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Dec 2020
Easy and it Just Works!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has been very reliable for us. Consistently clear meetings.
What is your favorite aspect of this product?
The participant controls are quite robust. You have lots of options.
What do you dislike most about this product?
I wish the audio controls were more intuitive and easier to access.
What recommendations would you give to someone considering this product?
It works great. Buy and use with confidence.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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