What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Christopher G.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2021
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is very effective at a affordable cost.
What is your favorite aspect of this product?
It offers clear video resolution for face to face communication.
What do you dislike most about this product?
I have had good experience with Zoom since I started using it in our organization.
What recommendations would you give to someone considering this product?
I highly recommend Zoom to any business enterprise for conducting online video meeting.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Angela W.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Fantastic communication product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers more room for more people to organize online video meeting at the same time.
What is your favorite aspect of this product?
It has clear videos and is affordable at reasonable cost offering clear face-to-face communication.
What do you dislike most about this product?
I have not disliked anything from Zoom.
What recommendations would you give to someone considering this product?
I highly recommend this great platform to any organization for better and reliable communication.
Pros
- Helps Innovate
- Efficient Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Griffin W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
Excellent application for online communication.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Something that differs Zoom from other software is that it currently offers a specialized service for the educational system, others such as Join.me and Bluejeans do not offer this type of service.
What is your favorite aspect of this product?
I love zoom that has been very timely in the current situation where you work more from home, it has created a perfect online collaboration perfect for organizations and teams from a distance, yet offering updated features, security and productivity.
What do you dislike most about this product?
I do not like zoom that it deserves to have a large bandwidth to be able to execute correctly and that at times the image tends to get stuck but it is an ideal program being used with a good internet connection.
What recommendations would you give to someone considering this product?
When using zoom, I recommend having a good internet service to avoid inconveniences during a videoconference, a computer with good camera and audio resolution in order to enjoy an excellent service provided by this software.
Pros
- Continually Improving Product
- Enables Productivity
- Client Friendly Policies
- Transparent
Please tell us why you think this review should be flagged.
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