What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Vivian G.
- Role: Human Resources
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2024
Useful tool for video conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has many features but is very user friendly and straightforward to use
What is your favorite aspect of this product?
Great for enabling collaboration, useful breakout room tool
What do you dislike most about this product?
Occasional glitches with inability to connect audio
What recommendations would you give to someone considering this product?
Great collaboration tool, especially the breakout room and whiteboard features
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Kuresh V.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
a great tool for webinars and conference.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We often use this tool in our company for meetings and seminars, therefore I'm really impressed with it.
What is your favorite aspect of this product?
The feature set of Zoom is popular and includes things like virtual backgrounds, breakout rooms, and recording capabilities.
What do you dislike most about this product?
When I attempt to access the sounds, I run into an error that produces loud, scratchy noises and momentarily hangs the system.
What recommendations would you give to someone considering this product?
great choice for anybody for easy to use meetings.
Pros
- Continually Improving Product
- Performance Enhancing
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Abraham M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Trailblazing and Wondrous Video Conferencing Tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
High reliability when it comes to video conferencing and online meeting.Strong user community.Screen sharing ability.
What is your favorite aspect of this product?
Ease to schedule, conduct and record meeting sessions.Ability to make and receive HD video and audio calls.It streamlines business communication thus saving traveling time and money.It's a reliable tool for instant messaging.
What do you dislike most about this product?
Internet connection glitches can cause calls disconnection and meeting drop-off.
What recommendations would you give to someone considering this product?
For seamless video conferencing and online meeting experience,Zoom is worth having.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
