What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Stephanie C.
- Role: C-Level
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2021
Top on my list of best video meeting tools.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ability to scale, is what I see as the best part of Zoom or what sets it apart from other similar video meeting software products. This ability to scale has ensured that the quality of my meeting experiences on Zoom isn't affected by the number of meeting participants, which is a problem I have noticed having tried an handful of Zoom alternatives.
What is your favorite aspect of this product?
Zoom stands out from similar products, in terms of the quality of its audio and video functionality. More importantly too, I like Zooms smooth presence on mobile devices, which enable me connect to meetings from the comfort of my mobile phone.
What do you dislike most about this product?
Inability to use Zoom without first downloading the Zoom desktop application, is the only part of Zoom I do not like.
What recommendations would you give to someone considering this product?
When it comes to creating value for time (saving time ) and general productivity during meetings, no tool comes close to Zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Blaise A.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2021
Intuitive user interface, remote collaboration.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
My experience with Zoom has been over 5 years and it was successfully deployed in our organisation. The users interface is very easy to customize and works best with first users,hence creates a wonderful user experience.
What is your favorite aspect of this product?
My favourite is the screen sharing feature is more than a blissful feature to us,it enhances remote collaboration and teamwork. The video and image quality is phenomenal, works best at conference meetings and during internal meetings. Zoom is very easy to use,easy to install and has no learning curve.
What do you dislike most about this product?
I appreciate the customer support that is doing a great work 24/7.
What recommendations would you give to someone considering this product?
Zoom one thing is very cost effective, and it has very prolific features. Easy to use,hence creates smooth time for new users.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Alenandro S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Smooth and easy-to-use interface
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides all the necessary functions for a meeting, it is easy to use, the image and audio quality is excellent.
What is your favorite aspect of this product?
Like Zoom enables quick audio or video calls on desktop, Android and iOS platforms, with beneficial features for: cloud recordings, HD video calls, screen sharing, and detailed reports from attendees.
What do you dislike most about this product?
When using Zoom, we have very few problems so that the rest of the participants can join the meetings, also to integrate calendar for both Google and Outlook.
What recommendations would you give to someone considering this product?
I recommend Zoom, for live webinar streaming via YouTube and Facebook.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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