What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Hachi P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
A top notch and affordable video calling platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a free video calling platform. It has rich and user friendly features like screen sharing that is beneficial for online meetings, classes etc. The paid plans are affordable starting from $14.99. the quality image and audio is one of the main reasons it differs from other video calling platforms. The features like Virtual background make it more interesting for users. The screen sharing quality is amazing and smooth. The link sharing is pretty easy and anyone with the link can join the video call. The conference call feature allows more than 10+ people to join the video call. It is compatible with different OS.
What is your favorite aspect of this product?
During these harsh time Zoom has brought allot of people together from their amazing video calling platform just by sitting in their houses. They can reach allot out to their friends. It also has given students to cover their studies online. Even in the business sectors the meetings and other issues can be solved over on Zoom.
What do you dislike most about this product?
Requires a fast internet connection and has less stability. The mobile app for IOS has a poor audio quality and some voice lag occurs. The mobile platform is not as good compared to the web platform. Has privacy concerns and overall security issues. The customer support isn’t that good and doesn’t provide adequate support. The chat box in the app and the web platform has space for a lot of improvement. The chat box and the video call show be in a single panel so the interface is easier.
What recommendations would you give to someone considering this product?
Zoom is a free video calling platform.it enables employees to work remotely from their homes. Everyone should try it at least once.
Pros
- Unique Features
- Efficient Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Sara E.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
EXPRESS YOUR IDEAS WITH CONFIDENCE.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differs in its quality of audio and image is HD without failures or interruptions, a tool that offers solutions to organize reliable and secure meetings with invaluable value with chat support during the session moderating questions and answers in the long term.
What is your favorite aspect of this product?
My favorite aspect of Zoom is that it helps me connect with colleagues and clients on a daily basis from any location and device by initiating meetings by sharing screen and audio with ease, security and speed. It's a tool that helps me collaborate and work productively and collaboratively with great features. Helps me reduce risks, money and time helps me make better decisions and connect with my colleagues and clients no matter where each one is, collaborating with Zoom is easier than it seems.
What do you dislike most about this product?
Zoom is a meeting software that works perfectly from any place and device, provides a quality service and maximum collaboration with a complete service and maximum support, I have used this software for a long time and the meetings are satisfactory with a maximum experience without failures no interruptions.
What recommendations would you give to someone considering this product?
I recommend Zoom to create virtual experiences through videoconferences, webinars and chat with easy administration and immediate access, I recommend it for being a meeting software that works easily and safely from any place and device with a pleasant interface, solutions and resources adapted to our needs with free trial, also offers flexible plans. Perfect for small to medium-sized businesses, it works perfectly for everyone with powerful tools and a robust interface.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eidimar G.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2022
Innovative and Useful Tec.hnology
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a very useful and complete work tool, it has nothing that it lacks compared to other software.
What is your favorite aspect of this product?
my favorite aspect is that you can have a conference in real time, regardless of the geographical location and in which all participants can give their opinion in real time.
What do you dislike most about this product?
zoom has all the necessary tools with which I can carry out projects, it has a very interface.
What recommendations would you give to someone considering this product?
It is a very good option when choosing software since Zoom has very good tools and interface that can cover many work and personal needs, since it allows you to have a conference in real time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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