What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Carlos Jose P.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Secure and trustworthy communications
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Something that is not in doubt differentiates this tool from others is that it is one of the most used worldwide. This tool is one of the pioneers when it comes to taking communication wherever it is and without having major problems with various devices, it is one of the most s accessible and fast, with years of experience in the market
What is your favorite aspect of this product?
What I like most about this tool is that it is undoubtedly one of the most reliable and fast, it is quite fast to enter the rooms, even the ability to program how long each meeting could be, it allows you to share files and even give conferences, it is truly one of the best in its type and can be adapted regardless of the industry or sector where you work
What do you dislike most about this product?
I have no problems with her
What recommendations would you give to someone considering this product?
It is one of the most economically accessible, it is quite efficient and the possibility is quite wide in terms of the volume of prosesion users, without a doubt one of the best
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Kayley n.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2022
Easy to use!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It allows many people to interact with functions like whiteboard, screen share, etc.
What is your favorite aspect of this product?
Screen share and the ability to connect with many people at once.
What do you dislike most about this product?
Not anything specific
What recommendations would you give to someone considering this product?
I think it is great for at home school, business conferences, even meeting with friends.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
omar F.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
when usung with android it is not showing calender
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
break out room - number of people picture in one screen - faster
What is your favorite aspect of this product?
easy to join
What do you dislike most about this product?
interface - audio disconnect - calender integration with other software
What recommendations would you give to someone considering this product?
use it all the time
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
