What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Wasiullah W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Zoom: The best video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The amazing audio and video quality differentiates Zoom from other similar products.
What is your favorite aspect of this product?
I really like that with Zoom, you can do video or audio calls without any lag. It is very fast and efficient.
What do you dislike most about this product?
I don't dislike anything about Zoom as it is an amazing product.
What recommendations would you give to someone considering this product?
I would highly recommend other people to use Zoom for audio and video calls as it is a great product.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nitin T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Great video conferencing experience
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its very innovative and trend setter
What is your favorite aspect of this product?
There is no buffer in video calls and no never experienced any lags in my audio calls
What do you dislike most about this product?
The dad breach that happened has somewhat shattered the trust
What recommendations would you give to someone considering this product?
Its a great platform and they are improving their data security
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Performance Enhancing
Cons
- Security Frustrates
- Less Reliable
Please tell us why you think this review should be flagged.
Nanette L.
- Role: C-Level
- Industry: Consulting
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2022
Must try for conference meeting, screen sharing!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Can used via web application, for clients who don't use zoom regularly don't need to download an app to have a zoom meeting. Has virtual background. Mobile application smooth
What is your favorite aspect of this product?
Free to use for the first 40 mins meeting
What do you dislike most about this product?
Most of my clients could not figure out how to turn on Audio at the beginning of the meeting
What recommendations would you give to someone considering this product?
It is a good product, I highly recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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