What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ardin M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
The go-to app for video and conference calling.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
UX and the quality of audio and video calling.
What is your favorite aspect of this product?
Screensharing/ marking.
What do you dislike most about this product?
Sometimes it does crash on my mac am not sure if zoom is to blame.
What recommendations would you give to someone considering this product?
Give it a try is free and see how you like it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Glenn I.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted May 2022
So easy to use!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is easy to use for business and personal. It became the main way of communication for families during the pandemic
What is your favorite aspect of this product?
Screen share and remote control. This function has helped me so many times in work and home
What do you dislike most about this product?
nothing, I think it is a great tool
What recommendations would you give to someone considering this product?
Compare Zoom to others like MS teams and work out which suits you best. I feel Zoom is very much for home use but has the power for business too.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Diego Armando S.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2022
Tool to make video call
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This tool is a leader in video, easy and reliable communication to perform videoconference and chat audioconference and collaboration through mobile devices computers among others, you can perform videoconferencing by viso or audio or also using both allowing many people in the world to be together through a web camera or by means of a phone, it allows the user to communicate with a group of person anywhere in the world with success
What is your favorite aspect of this product?
I like this tool for its easy and comfortable way to use to be communicated through video call very important because it allows to organize unlimited meetings in a personal way
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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