What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
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Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Arnold P.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Sep 2024
Workplace essential software.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an incredibly versatile and easy-to-use video conferencing tool that can be used for calendar management, meeting scheduling, and virtual team communication. We can exchange ideas and see each other's screens thanks to the screen sharing function. Work becomes simple and effective thanks to the ease with which you can collaborate with people from all over the world.
What is your favorite aspect of this product?
I can communicate and collaborate digitally with my team via Zoom and it is just as productive an experience as working face to face. It is very easy to use and has a simple interface.
What do you dislike most about this product?
High-quality video calls require significant Internet bandwidth.
What recommendations would you give to someone considering this product?
It is incredibly user-friendly and ideal for service-oriented organizations because it enables customer calendars and ticketed events.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joseph S.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2024
Zoom produces excellent videoconferenciing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom user friendly ui and great video conferencing make online meetings almost as entertaining as in person ones.
What is your favorite aspect of this product?
This ai powered background noise suppression feature is innovative since it reduces distractions and improves audio quality.
What do you dislike most about this product?
I sometimes have problems connecting, especially during large meetings or high usage.
What recommendations would you give to someone considering this product?
Enterprises and teams that communicate and collaborate online should use zoom. Its perfect for efficient communication because to its power and simplicity.
Pros
- Reliable
- Saves Time
- Client Friendly Policies
- Acts with Integrity
Cons
- Less Fair
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Kishan Y.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Right platform for virtual collaboration.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The flexibility of joining from any device without account registration is a huge plus compared to other platforms.
What is your favorite aspect of this product?
Immersive View allows participants to be displayed together in a shared virtual background, making meetings more engaging.
What do you dislike most about this product?
Zoom can sometimes consume a lot of bandwidth, affecting video quality in low-speed connections.
What recommendations would you give to someone considering this product?
Zoom is ideal for businesses of all sizes needing reliable video conferencing and collaboration tools
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Cons
- Less Inspiring
- Less Generous
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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