What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Olga L.
- Role: Student Academic
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
Good product, makes online learning fun and easy!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ability to easily share screen, to delegate other people in the meeting to share their screens, ability to have many people in the video call.
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
Sometimes it freezes in the beginning and I have to keep trying to lunch it
What recommendations would you give to someone considering this product?
Be patient and if sometime doesn’t work, disconnect and lunch again
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
George B.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2022
Easy to use on a variety of OSs. Love its features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I love that is OS independent, easy to install, high Video quality, gallery view.
What is your favorite aspect of this product?
Easy to use.
What do you dislike most about this product?
Nothing particular
What recommendations would you give to someone considering this product?
I would highly recommend this product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Shalini S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Perfect solution for online offical communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The features i think Zoom is better at compared to its competitiors is that the tackling of network issues is better and efficient. Also the chat option provides a better interface to quickly interact with my colleagues during the call and to make notes quickly and effectively.
What is your favorite aspect of this product?
As a Chartered Accountant there are a lot of calls to be made within the team as well as with the clients. Also data presentation becomes a big part of the job. With Zoom it becomes easier to navigate and schedule calls at ease and also the screen share feature integrates smoothly during the calls.
What do you dislike most about this product?
There is one feature which i would like Zoom to integrate and which sometimes feel redundant is to connect the calls again in case of any disconnection during the call.
What recommendations would you give to someone considering this product?
Zoom is the perfect solution for any person looking to connect with their team with a diveresed geographical location. Also Zoom is suitable for anyone working on road as it can be connected via mobile application as well.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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