What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sriharsha T.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Easy to use but takes a lot of time to set up
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a very good breakout room feature.
What is your favorite aspect of this product?
The option to share only selective applications when sharing screen.
What do you dislike most about this product?
The 40-minute limit, probably it should be 1 hour.
What recommendations would you give to someone considering this product?
Definitely worth it, although lot of features like remote control need premium plan.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Client's Interest First
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
Best Web Conferencing Software - Zoom
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Bhoomika T.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2022
Easy to connect worldwide
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We can create different breakout rooms during a meeting and easily split people in various groups
What is your favorite aspect of this product?
After a common meeting of team , we are able to split different teams to breakout rooms and can complete the collaboration within same meeting, also can switch between different rooms whenever needed
What do you dislike most about this product?
sometimes, chat viewer not responding during call so not able to access the shared links in chat
What recommendations would you give to someone considering this product?
you can go for the product either its small or large team
Pros
- Efficient Service
- Effective Service
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
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