What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mitchelle G.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
Safe and secure meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is a safe and secure way to protect meetings and data since its messaging content is encrypted, manages information sharing and participant activity.
What is your favorite aspect of this product?
Immersive view feature where all participants can be placed in a single virtual background. It allows you to choose a specific scene or even one of your own preference.
What do you dislike most about this product?
It requires a strong internet connection to work well or else the sound quality or video quality goes down.
What recommendations would you give to someone considering this product?
They should give it a try. It has enabled me to virtually meet with family and friends globally. It can also be used through various ways such as the mobile app, desktop or computer.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
CA Sanjay K.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Wonderful product with distinctive feature.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
One of the main advantages is the ability to host very large online conferences It is very easy to use sand also screen sharing feature is best Zoom include SSL encryption, AES 256-bits encryption, single sign-on (SSO), and HTTPS access.That means that the virtual meetings, webinars, and video conferences you host over zoom are encrypted- data thieves will struggle to steal your information and even if they succeed, they will not be able to encrypt it, so it will be of no use to them.
What is your favorite aspect of this product?
Safety feature at its best and also contains high security with encryption. Also it is very easy to use by everyone and contains distinctive features.
What do you dislike most about this product?
Only some of Zoom app features are free . To use all the feature you have to buy Paid Version. Sometime zoom creates network problem even after having reliable network, this one need to improve as per my opinion.
What recommendations would you give to someone considering this product?
If you want to have a great product having distinctive features and ease to use, you should go for it.
Pros
- Reliable
- Saves Time
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
Amit B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Awesome product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Features, lite application
What is your favorite aspect of this product?
background change option, voice cancellation
What do you dislike most about this product?
Nothing, all the features are good to use and not many are close to what zoom offers,
What recommendations would you give to someone considering this product?
Please use the product, its awesome
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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