What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sachidanand j.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
Zoom powerful virtual meeting tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Delivers reliable video calls and screen sharing capabilities. Clean interface makes it accessible for all skill levels.
What is your favorite aspect of this product?
Introduces new webinar management tools and improved scheduling features.
What do you dislike most about this product?
Limited customization options for meeting layouts.
What recommendations would you give to someone considering this product?
Detailed reporting aids in tracking engagement and performance.
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Nicky R.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2024
Seamless Zoom makes me more productive.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
For me , it is how popular it is among fellow professionals and its scalability, in terms of being usable in a variety of situations. I use Zoom not just on my laptop but on my mobile device as well without major disparity in quality. It doesn't matter the number of participants present in a video conference session, Zoom simply just works.
What is your favorite aspect of this product?
Am in love with Zooms integration with my personal calendar and preferred appointment scheduling software - Calendly. Courtesy of this integration, I have been able to streamline my scheduled appointments with Zoom, making it convenient for me to turn scheduled face to face meetings into a video conference call in seconds.
What do you dislike most about this product?
Perhaps, I can mention its high consumption of bandwidth especially on mobile devices. However, this doesn't matter because Zoom meets the expectation of I and my teammates.
What recommendations would you give to someone considering this product?
Zoom's reliability in most situations makes it the video meeting software I will recommend to any professional and business team. It simply gets the work done.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Miriam S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Best tool for team chat
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Considering they were the early adoptor for meeting calls and phone call, they have alot of functionality improved, right from stablility in call to sharing the screen
What is your favorite aspect of this product?
My favourite aspect is to add our company in the background of the call
What do you dislike most about this product?
I do not dislike anything because it does best job for me
What recommendations would you give to someone considering this product?
My recommendation would be that irrespective of which tool you are using, zoom enterpise you should have 4-5 licenses for client calls and team calls
Pros
- Caring
- Respectful
- Saves Time
- Efficient Service
Please tell us why you think this review should be flagged.
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