What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Matthew H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Easy to use UI,affordable pricing,outshines others
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Usability
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Sometimes causes PC performance issues
What recommendations would you give to someone considering this product?
Do a demo!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gouri B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Zoom Zoom Zoom is Superb
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In our organization, we use Zoom to organize and connect during larger events that include external parties. The limitation that other similar solutions presented was the limitation that Zoom is addressing, i.e. Google Meet requires any type of Gmail account to log in to the system, while MS Teams requires installing heavy software that does not always run smoothly on the Mac ecosystem.
What is your favorite aspect of this product?
Video invites larger groups, including outside parties. Long video calls - the tool does not have high system requirements. Zoom does an excellent job of filtering out background noises and emphasizing the current speaker.
What do you dislike most about this product?
A simple web-based solution would be ideal. Some people are concerned about privacy issues (maybe rumors but can be discouraging).
What recommendations would you give to someone considering this product?
Zoom, appears far more professional, especially when connecting with people. The connection is extremely stable, and the tool handles multiple participants admirably. Please try it out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2022
It is perfect product for meeting
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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