What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rashpal S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Zoom the best of breed Video Conferencing!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Bar far the number 1 Video Conferencing solution. Its seamless innovative and a great product roadmap and SECURE!! We could not function without it. Its easy to setup integrate and use, easy to rollout no training is required as it is the go to corporate tool for virtual meetings.
What is your favorite aspect of this product?
Easy to use. Collaborative. Innovative. Easy to administer on larger group meetings.
What do you dislike most about this product?
Nothing really, we do not have any issues from the get go.
What recommendations would you give to someone considering this product?
Review the budgets, review any existing collaborative tools in use - Google, Microsoft etc. Do a cost comparison, and use licenses sparingly. This product can be pricey with all the 'add ons.'
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Akash K.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2024
Boon for meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Cross organizational meetings are quick and easy
What is your favorite aspect of this product?
Streaming service is very nice
What do you dislike most about this product?
the default ringtone could be better
What recommendations would you give to someone considering this product?
Get it. There are no downsides.
Pros
- Continually Improving Product
- Reliable
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Tebogo M.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2024
Advanced VC App, License is a bit costly.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has more and advanced Functionalities than any other VC Application, especially when it’s fully licensed.
What is your favorite aspect of this product?
You can connect external Mic and Camera as default outputs(Meeting Owl)
What do you dislike most about this product?
Limited features available when not fully licensed, this is applicable to a basic license.
What recommendations would you give to someone considering this product?
It’s a good VC Application with advanced Conferencing features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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