What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vaidehi G.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Feb 2024
Very easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy for quick meetings
What is your favorite aspect of this product?
Screen share
What do you dislike most about this product?
40 mins meeting time
What recommendations would you give to someone considering this product?
Great to use
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Vanika R.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
great solution but lacking in security
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its easy to use interface
What is your favorite aspect of this product?
the easy access to all the provided features
What do you dislike most about this product?
it lacked in many security features along with cost it comparitively high
What recommendations would you give to someone considering this product?
should go for paid plan if your are into streaming and want to connect more people for longer time spans.
Pros
- Saves Time
- Reliable
- Efficient Service
- Effective Service
Cons
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Angie L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
unique and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It was one of the first applications with great benefits for remote communication with unique characteristics that little by little the others were copying.
What is your favorite aspect of this product?
the ease of use to have contact with anyone of any age, it is not an application that is confusing and this makes it easy to access for anyone to have quick video conferences from anywhere
What do you dislike most about this product?
I don't dislike anything, I have always classified it as a good work tool for quick, easy and useful communication
What recommendations would you give to someone considering this product?
It is a tool where communication is easy and secure, it has useful features for sending files, video conferencing, making everything easier
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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