What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Dillip B.
- Role: C-Level
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very good application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out for its user-friendly interface, reliable performance, and widespread adoption. It offers features like breakout rooms, virtual backgrounds, and robust video quality. Additionally, Zoom's free tier allows easy access for casual users, contributing to its popularity. While other platforms exist, Zoom's versatility and accessibility have made it a preferred choice for various virtual communication needs
What is your favorite aspect of this product?
users often appreciate Zoom's simplicity and effective video conferencing features. Its ease of use, reliability, and broad device compatibility contribute to its popularity among various user demographics
What recommendations would you give to someone considering this product?
recommend exploring its features to ensure they meet specific needs. Stay informed about updates for security enhancements and be mindful of privacy settings. Additionally, familiarize yourself with the free and paid plans to choose the one that aligns with your usage requirements. Lastly, test the platform's compatibility with your devices and internet connection for a smoother experience
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
MNV H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Impactful meeting with Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Integrating the Zoom into other applications is been a advantage.
What is your favorite aspect of this product?
The Polls in the chat, sharing files and managing the host controls by locking the lobby.
What recommendations would you give to someone considering this product?
For more secured meeting, Zoom is the best platform to organize your meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mogith P.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
My zoom usage review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Selective control of audience and incorporating larger audience for live webinars is better in zoom.
What is your favorite aspect of this product?
Feature to scribble in screen and flexible screen share options.
What do you dislike most about this product?
Previously when we were joining meet it'll by default turn on camera and mic that was a drawback now organiser can control it so fine.
What recommendations would you give to someone considering this product?
Different versions for different use cases.
Pros
- Reliable
- Unique Features
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
