What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Zethi B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Zoom does its job well.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's artificial intelligence (AI) features sets it apart from any other video conference tool, I have trialled or used. The AI features present on Zoom helps me collaborate and connect better with my workmates. With this tool, I am able to better process my Zoom recordings intelligently through smart chaptering , video highlights and summaries.
What is your favorite aspect of this product?
Quality of video is reliable and steady, even in low network conditions. It's simple to join meetings , tweak meeting settings, start video calls , initiate video meetings , transcribe conversations during calls and even record my video calls for future references.
What do you dislike most about this product?
As far as my experience goes, there is nothing wrong with Zoom. Everything runs smoothly from audio communication, screen-sharing to video communication.
What recommendations would you give to someone considering this product?
We migrated from Bluejeans to Zoom last year because Bluejeans was no longer operational. As far as I know, we have had no regrets migrating to Zoom.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
AJ B.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2024
"Fantastic product!"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's the gold standard of online video chatting and team working.
What is your favorite aspect of this product?
The ease of setting up meetings.
What do you dislike most about this product?
the background blurring is terrible
What recommendations would you give to someone considering this product?
Try it out and you'll love it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
Nicholas W.
- Role: C-Level
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Mar 2024
Efficient product that has a wide array of options
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think Zoom is the standard for online meeting platforms. To the point people say Zoom Meetings even if its through another product.
What is your favorite aspect of this product?
I think the visual aesthetic and user friendly operation of the program.
What do you dislike most about this product?
There is not anything I really dislike about the program.
What recommendations would you give to someone considering this product?
I would advise that it is a solid program that will meet all of your needs and some you didn't anticipate.
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
Please tell us why you think this review should be flagged.
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